![]() ![]() When I plug in headphones into the audio jack, the same thing happens: the computer correctly detects the external microphone as External Microphone (Synaptics Audio), but again no sound is detected when I talk. The computer still correctly detects the input, which shows up in Settings as Microphone Array (Synaptics Audio), however no sound is detected when I talk. Recently, the built-in microphone stopped working. ![]() But the problem is, whenever I try to install the latest driver I get a blue screen? It shows error code system_thread_exception_not_handled. Lol I contacted both Microsoft and HP Support and they told me to factory reset, I almost cried lmao. See my reply to CodySlay s message for a detailed instruction of how to re-install the driver then To enter Safe Mode in Windows 10 and 11 hold the "shift" key on the keyboard, when clicking on "reboot" at shutdown (see details here) The driver is already in your system, it just got replaced with another version by the installer. No need to download any driver from doggy sources. My mic driver is gone, I checked device manager but no mic driver is listed in audio inputs and outputsįor anyone facing the issues with missing microphone array and system volume not having effect (sound at 100% loudness) the device at fault is AMD Audio CoProcessor and an incorrect driver version applied to it after installing 23.11.1 Is not possible anymore for me to do somes vocals because my friends can't ear me. I recently updated my Adrenalin into 23.11.1 version and since this update my microphone is not detected in any app. (Playback is OK as I have external speakers, but there is no Realtek internal speakers option available) HOWEVER - I wanted to use Skype this am and found that I could not find the Realtek Microphone array. It seems on the previous version this more responsive on the indicator bar. I looked at then properties, and then levels tab, they are set at 100 and 20db boost. However, when I go Sounds, Recordings tab, I can see the array, and when I speak the sound bar indicator barely registers any sound. Although, Intel D&SA also shows: Realtek* High Definition Audio Driver for Windows 10 64-bit for Intel NUC Kit NUC8i7HNK, NUC8i7HVKLatest version: 6. So this is the same driver version as the Intel Driver and Support Assistant, as listed above. ![]() So no media output would play smoothly then. In fact it's worse now, because when I play any media, Spotify, YouTube, or play my own mp3's, the sound pause every 11 seconds or so, for only a second or less, and sometimes emits a static output. Now, things go back to being bad again, the array doesn't work at all, can't hear anything I'm saying. Cortana doesn't work at all under any circumstance. Without the realtek drivers, Google speech recognition works, but once the realtek drivers go on, it doesn't. But once I install the Realtek drivers, through the Intel Drivers and Support app, the microphones don't pick anything up. I uninstalled the audio devices from the device manager, rebooted, and in the sound settings, recording tab, you can see that the microphone is picking up the sound. When setting up mic windows says it can't hear anything. When looking at the settings and increasing microphone boost etc, it doesn't hear any sound. Can't use Cortana or Google speech (ok google on chrome). Setting up the mic and it doesn't hear or recognise the microphone array. ![]()
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